Always Ready Raffle Terms & Conditions
The Rules of the Yorkshire Air Ambulance Always Ready Raffle
1. Introduction
1.1. The Yorkshire Air Ambulance Always Ready Raffle (“the Raffle”) will be operated as a large Society Lottery under the Gambling Act 2005 as amended (“the Act”) from time to time.
1.2. The Raffle is promoted by the Promoter, Yorkshire Air Ambulance (trading) Limited, and conducted for the benefit of Yorkshire Air Ambulance.
1.3. Yorkshire Air Ambulance (trading) Ltd is licensed and regulated in Great Britain by the Gambling Commission under account number 5225.
1.4. The persons responsible for the promotion of the Raffle are Richard Marsh, Kerry Anne Dwyer and Heather Goodwill.
1.5. By entering the Raffle, Members agree to be bound by these rules.
1.6. The Yorkshire Air Ambulance Always Ready Raffle is administered by Sterling Management Centre Limited. Sterling Management Centre Limited is licensed and regulated in Great Britain under account number 3137.
2. Definitions
• “Act” The Gambling Act 2005
• “Raffle” The Yorkshire Air Ambulance Always Ready Raffle
• “Draw” The process by which winners are selected
• “Member” An individual who has entered into the Raffle
• “Rules” The rules of the Yorkshire Air Ambulance Always Ready Raffle as set out below and amended from time to time
• “Ticket” The entry into the Raffle
3. Entry into the Yorkshire Air Ambulance Always Ready Raffle
3.1. The Raffle is promoted in accordance with the Gambling Act 2005 as amended (“the Act”) throughout Great Britain. In order to comply with the Act, during the purchase of Raffle Tickets you will be required to confirm that:
• a) You are at least 18 years of age
• b) You will not buy or claim to buy Raffle Tickets on behalf of any other person
• c) You are resident in Great Britain (for the avoidance of doubt, this excludes Northern Ireland, Channel Islands, Isle of Man and BFPO addresses)
3.2. If, upon winning any prize in the Raffle, you are not able to prove that you have met the criteria specified in Rules 3.1 (a), (b) and (c) above then you will not be entitled to receive that prize.
3.3. If a Ticket is sold unknowingly to, on behalf of, or for a person under the age of 18 they will be disqualified from the Raffle and will forfeit any prize they may have won, and the Ticket price will be returned.
3.4. In order to comply with the Act, Raffle Tickets that have been purchased and entered into the draw for which they were intended are prohibited from being subsequently refunded.
3.5. By entering into the Raffle, you agree to be bound by the Rules, and applicable provisions of the Act and any relevant regulations made there under from time to time. Yorkshire Air Ambulance (trading) Limited shall not be liable for any loss or damage (including loss of the opportunity to enter the Raffle and / or the right to receive a prize) suffered by you if you have not complied with the Rules.
3.6. The Rules may be amended by Yorkshire Air Ambulance (trading) Limited from time to time.
3.7. This Raffle is a form of gambling. Participants are encouraged to gamble sensibly. Should gambling become a problem we recommend you contact the National Gambling helpline on 0808 8020 133 (delivered by GamCare) or visit the website on www.begambleaware.org.
3.8. The maximum value of Tickets a Member will be permitted to purchase in any one draw is £100.
3.9. The cost of each Ticket is £1, and only Tickets for which full payment has been received by the Promoter shall go into the Draw.
3.10. The Raffle is not open to any Trustees of, or anyone directly employed by, Yorkshire Air Ambulance or Yorkshire Air Ambulance (trading) Limited, or any company involved with the running of the Raffle.
3.11. You can only enter the Raffle by the purchase of a Ticket which will be sold in a variety of forms from time to time.
3.12. Purchase will require you to provide the following information:
• (a) Your name and address, so that we can contact you if you have won a prize.
• (b) Confirmation that you are over 18 years of age, in order to ensure compliance with the Act.
• (c) The number of Tickets in the Raffle you wish to purchase
3.13. You will also be asked to provide the following information:
• (a) Your contact telephone number.
• (b) Your date of birth
• (c) Your mobile phone number
• (d) Your e-mail address
3.14. Yorkshire Air Ambulance (trading) Limited shall be entitled to take any steps necessary to verify the above information and to process your entry. Yorkshire Air Ambulance (trading) Limited may in its absolute discretion refuse to accept an application for an individual to purchase Tickets for the Raffle.
3.15. It is your responsibility to ensure that the personal information you provide to us is accurate.
3.16. If you know of any error in your name, address or any other details provided to Yorkshire Air Ambulance (trading) Limited as part of your entry you must correct this by notifying Yorkshire Air Ambulance (trading) Limited in writing or by e-mail. Yorkshire Air Ambulance (trading) Ltd and Sterling Management Centre Limited will make any required corrections as soon as reasonably possible. Yorkshire Air Ambulance shall not be liable for any loss or damage (including loss of the opportunity to enter the Raffle and / or the right to receive a prize) suffered by you until such correction has been made. Any correction notified to Yorkshire Air Ambulance shall only become effective once the correction has been made.
3.17. Each Ticket is numbered, and each Ticket Number is unique.
4. Payment
4.1. Payment for Tickets may be made by the following methods:
• (a) Cheque (to be made out to Yorkshire Air Ambulance Trading Ltd)
• (b) Debit Card
• (c) Cash
• (d) Any other method made available by Yorkshire Air Ambulance (trading) Limited from time to time
4.2. No credit card payments will be accepted as payment for raffle tickets.
4.3. Your Tickets will not be entered into the Draw unless Yorkshire Air Ambulance (trading) Limited has received all amounts payable (cleared funds) relating to your Tickets by the closing date. If there is a dispute regarding whether Tickets have been paid for then such dispute shall be resolved by reference to details included in official statements from the bank with which the Raffle’s bank accounts operate.
4.4. The last date for entries sold face-to-face at events is Friday 10th October 2025. The closing date for entries made online, post or over the telephone is Friday 17th October 2025. Any entries received late will be gratefully accepted as a donation to Yorkshire Air Ambulance.
5. Draws
5.1. The Draw will be run at our External Lottery Managers Offices to be held on Friday 24 October 2025.
5.2. The Draw is run using a Random Number Generator that has been certified by a Gambling Commission approved test house.
5.3. In order to comply with the Act only those Tickets for which payment has been received are eligible for entry into the Draw.
6. Prizes
6.1. Prizes are issued as follows:
• (a) 1 x First Prize – £2500 cash
• (b) 2 x Second Prize – £250 cash
• (c) 5 x Third Prize – £25 cash
6.2. Each Ticket shall only be eligible to win one prize in the Draw.
6.3. The results of the Draw will be published on the Raffle website within one week of the date of the draw and may also be published in any other manner determined by Yorkshire Air Ambulance (trading) Limited from time to time.
6.4. Winners will be notified by post within one week of the date of the Draw. Such notification will include a cheque to the value of the prize won made payable to the Member.
6.5. Yorkshire Air Ambulance (trading) Limited reserves the right to withhold the payment of any prize until it is entirely satisfied that the Member who has won the prize has fully complied with the Rules.
6.6. If, upon winning any prize in the Raffle, a Member is not able to prove that they have met the criteria specified in Rules 2.1 (a), (b) and (c) above then they will not be entitled to receive that prize.
6.7. There are no alternatives to the prizes offered from time to time and no interest is payable.
6.8. Any unclaimed prizes will be re-credited as a donation to the Yorkshire Air Ambulance main bank account after a period of six months has elapsed.
6.9. By accepting the prize, the winner agrees that Yorkshire Air Ambulance may contact the Member to request them to take part in promotional activity.
7. Suspension of the Raffle
7.1. Yorkshire Air Ambulance (trading) Limited may (at its absolute discretion) suspend the Raffle for any period of time. During such period, Yorkshire Air Ambulance (trading) Limited shall:
• (a) Retain any amounts which were paid prior to such suspension taking effect.
7.2. Members will be notified of further details regarding the resumption of the Raffle or otherwise as soon as reasonably practicable after the date of suspension in writing.
8. Liability
8.1. Yorkshire Air Ambulance Charity, Yorkshire Air Ambulance (trading) Limited and Sterling Management Centre Limited shall not be liable to you for any loss or damage suffered by you arising from:
• (a) Any delays or failures in the postal service or other delivery methods used by Yorkshire Air Ambulance (trading) Limited or you from time to time.
• (b) Any delays or failures in any systems used by Yorkshire Air Ambulance (trading) Limited or you to transmit emails.
• (c) Any failure in any software or other systems used by Yorkshire Air Ambulance (trading) Limited for the administration of the Raffle.
• (d) Any delays or failures in the banking system used by Yorkshire Air Ambulance (trading) Limited or you.
• (e) Any failure to enter your Ticket into the Draw.
• (f) Any event beyond the reasonable control of Yorkshire Air Ambulance (trading) Limited.
8.2. Yorkshire Air Ambulance (trading) Limited shall not be liable to you in contract, tort, negligence or otherwise for any indirect or consequential loss suffered by you in relation to your participation in the Raffle (including loss of the opportunity to enter the Raffle and / or the Ticket or winning a prize).
9. Self- Exclusion
9.1. Yorkshire Air Ambulance (trading) Limited is committed to operating the Raffle in a socially responsible way. Should you feel that you are experiencing problems with gambling and wish to be self-excluded from our Raffle please phone 01422 237900 and request a self-exclusion form.
9.2. There is a minimum period of 6 months self-exclusion.
9.3. We will not target you with any gambling marketing material during the self-exclusion period and will remove your name and details from any marketing databases used by ourselves.
9.4. If you need to talk to someone about problem gambling, then please seek advice and support from GambleAware via their website at www.begambleaware.org or call the National Gambling Helpline on 0808 8020 133 (Freephone). GambleAware is a registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gambling.
10. Complaints
10.1. Any complaints relating to the Raffle should be sent in writing to Yorkshire Air Ambulance (trading) Limited giving full details of the complaint and supporting documentation. Yorkshire Air Ambulance operates a Complaints Procedure which is available online and which will be made available to you upon request. In the event of a complaint or dispute relating to the Always Ready Raffle 2025 that cannot be resolved to your satisfaction, you can request that the matter be referred to the Independent Betting Adjudication Service, which provides Alternative Dispute Resolution (“ADR”) services to help resolve such complaints.
10.2. The Promoter’s decisions made pursuant to the Rules shall be final and binding.
10.3. Save where the Rules expressly provide otherwise, the Promoter shall not be obliged to enter into any correspondence.
11. Privacy
11.1. Yorkshire Air Ambulance has a Privacy Policy that explains our information practices, including how we use your information, how you can update it or ways to unsubscribe. We will only collect and use information from you in line with this policy. The policy can be found at www.yorkshireairambulance.org.uk/privacy-policy/
12. Proper Law and Jurisdiction
12.1. The Laws of England and Wales shall govern the interpretation and/or enforcement of these Rules and Yorkshire Air Ambulance (trading) Limited and all Members hereby submit to the exclusive jurisdiction of the English courts.
13. Contact Address
All correspondence should be sent to the following address:
Yorkshire Air Ambulance (trading) Limited,
Cayley House,
10 South Lane,
Elland,
West Yorkshire,
HX5 0HQ
T: 01422 237900
E: info@yaa.org.uk