Patient Family Support

Patient Family Support

We care about every patient we have treated over the years, along with their families, and we want you to know that our help & support doesn’t have to stop once you reach the hospital.

Fundraises in front of helicopter

We are conscious that once we have transferred a patient to hospital it can often be a critical and emotional time for them and their family. Respecting patient confidentiality and privacy, we refrain from actively seeking out patients once they’ve been transferred.

This means we often end up not knowing the outcome of our patients and have to rely heavily on patients or their loved ones contacting us when they feel the time is right and appropriate.

Sharing your story with us or giving us feedback is a great way of not only helping us spread awareness of the service we provide, but it also helps build a bigger picture of our Charity work. If you would be happy to share your story with us and our supporters, please contact us at patientcare@yaa.org.uk.

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