Join Our Mission to Help Save Lives
Administrator-Voluntary
Location: Office-based (Charity head office in Elland)
Hours: Ad-hoc / as required
Reports to: Office & Admin Manager
Salary: This is a voluntary role
Do you want to feel as though you are helping to save lives every day? When volunteering for YAA as an Administrator, that is exactly what you will be doing!
At Yorkshire Air Ambulance (YAA), our helicopters are ready to respond to emergencies across Yorkshire – thanks to the generosity of the public and the dedication of our team.
About the Role
We are seeking a reliable and detail-oriented Volunteer to provide valuable support to our busy administration team. This role is essential in helping us maintain smooth day-to-day operations, ensuring our lifesaving service continues to run efficiently.
What You’ll Do
Key Responsibilities
- Assist with general administrative tasks, including filing, scanning, and organising documents.
- Input and update data accurately within our CRM system.
- Make outgoing phone calls to supporters, suppliers, or other contacts as required (non-fundraising, non-sales).
- Support the admin team with ad-hoc tasks and projects.
- Maintain confidentiality and follow organisational data protection policies.
- Work collaboratively with staff and other volunteers within the office environment.
- Handling of incoming and outgoing post.
What We’re Looking For
Skills & Experience
- Basic administrative skills (filing, data entry, use of photocopier/scanner/franking machine).
- Comfortable with computers and Microsoft Office software. Experience with CRM systems is beneficial, but full training will be provided.
- Confident and polite telephone manner.
- Good attention to detail and strong organisational skills.
- Ability to work independently and take instructions when required.
What We Offer:
- A friendly, supportive office environment.
- Training for all tasks, including the use of CRM systems.
- Opportunity to gain valuable experience within a professional team.
- The chance to support a vital charity delivering critical emergency care across Yorkshire.
- Reasonable expenses paid within a certain mile radius, to be discussed on application.
The successful applicant will be subject to a full Disclosure and Barring (DBS) check.
How to Apply
To apply for this position, please send a CV and a short cover letter to Louise Shorrock in the first instance, at l.shorrock@yaa.org.uk
GDPR & our Recruitment Privacy Statement:
The Yorkshire Air Ambulance complies by law with the Data Protection Act 2018 and the EU General Data Protection Regulation. Please read our Recruitment Privacy Statement. This advises you of how the Charity collects and processes your personal data. The Privacy Statement also declares how the Charity will comply with GDPR and the Data Protection Act 2018. Please ensure you download and read the Statement before submitting your application for employment.