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You’re on mute!

Zoom… we’ve heard this word A LOT over the past 12 months. We’ve also heard a lot of ‘you’re still on mute’ and ‘your camera isn’t on’, and as frustrating as technology can be, and often is, where would we have been without it?

As Community Fundraisers we thrive on getting out and about in our local communities, often providing talks and presentations to groups, schools and workplaces, to name a few. Then the pandemic hit…

As a team, we were faced with the ‘new normal’ and having to find new ways of connecting with our local communities. Along with the wonderful community groups, WIs, Rotary Groups, Scout Groups etc. etc. we were all having to adapt to this new and unusual way of ‘meeting up’. But we did it. Not forgetting our wonderful volunteers who have stuck with us through this time. We’ve held quizzes, meetings, crafts and even a treasure hunt! We found a way and we even realized that these virtual talks provided a few bonuses; not having to travel, and no need to set up heavy equipment such as projectors and screens. It won’t ever replace full human contact or the loveliness of sitting down and having a face-to-face cuppa, but it works, and it’s given us the wonderful opportunity of being able to connect with our communities whilst having to stay at home.

So, even if we’ve got to put up with hearing ‘you’re still on mute’ and the interruption of the delivery driver knocking on the door with our latest delivery for a while longer, we’ll embrace it and remember how lucky we are to live in a world where this is possible.

Lynne Copley, West Volunteer, said: “I think the Zoom talks have been a real morale booster during the lockdown, both for us and the groups we’ve offered talks to. Thanks to the support from the fundraising team, it has all proved (mostly) very straight forward. Just as before, I’ve thoroughly enjoyed the contact with different groups. I also think that using Zoom adds another string to our bow, enabling wider outreach to individuals and groups who may find it difficult to meet at a venue but could access the talks in their own homes.”

Women on the frontline

This International Women’s Day we’ve caught up with Rachel Smith, Gemma Richmond and Georgina Godfrey, three YAA Paramedics to see what life is like working as a female Paramedic through the pandemic.

Rachel, Georgina and Gemma form part of the Yorkshire Air Ambulance Critical Care Team, comprising 11 Consultants in Emergency Medicine and 20 Paramedics who work as crew on our helicopters delivering the life-saving service to 5 million people across 4 million acres of Yorkshire. The Paramedics are seconded by our partner Yorkshire Ambulance Service NHS Trust, on a two-year basis.

What has it been like working through the pandemic?

Rachel: My job role changed vastly working through the pandemic. We had to think a lot more about personal protective equipment (PPE) and it always has to be at the forefront of our minds to protect ourselves and our patients. We also had to consider protecting our families, as we go home every night to our loved ones and we don’t want to run the risk of passing COVID on to them.

Georgina: I started working for YAA around August time as we were just coming out of lockdown and everything was looking positive. I had a new job and we had just completed four weeks of training and then another lockdown was announced. A lot of things stayed the same, which I’m quite grateful for because it was a sense of normality. But it was a worrying time as none of us knew when lockdown would end and the vaccines wasn’t quite ready at that point. There’s more of a light at the end of the tunnel now.

Gemma:  You have all the complications that come with a new job such as training and how you’re going to fit in with your new role and then on top of all that, you have extra work involved ensuring that you’re safe and that the patient is safe and all of the relatives are safe. There’s a lot to remember and a lot to take on, it’s a constant extra pressure. It makes decision making more difficult and also patient relations harder as there’s a barrier in the way in form of PPE. You never really consider how much facial expressions matter until your face is covered and the patients can’t see you. In the aircraft, you would smile at them to let them know everything would be OK because it’s noisy, but we have lost that connection at the moment.

What was has it been like wearing PPE?

Georgina: There’s a lot of PPE to wear, especially when it is hot outside, it can be difficult to wear. You sweat quite a lot in it and we had a particularly hot summer. If you were in it for too long, it could make you feel a bit ill. Then when we went into winter, we had trouble wearing the goggles steaming up. We’ve had a few hiccups, but on the whole, it has become part of the new normal. Because we have worn it for so long, your body gets used to it. We have to remind ourselves that it’s there to protect us and the patients.

Gemma: It’s very, very hot. Even in winter, it’s hot as you’re wrapped up, especially at Topcliffe as a lot of the jobs are outside. I’m often wearing a base layer, YAA t-shirt, gilet and jacket and then my flight suit on top of that and the PPE such as an apron or grown. You end up cooking!

Rachel: It’s not very pleasant as it can be very warm, but it’s vital to our role at the moment to protect ourselves, our patients and our loved ones.

How does it feel like to be working on the frontline?

Georgina: In the very first lockdown I was on the road in the ambulance and people would stop and applaud us. People would pull over and thank us for all the fantastic work we have been doing and for putting our lives on the line. It becomes quite emotional. You go to work and you don’t expect gratitude and thanks. It was heart-warming to see all community coming together. I’m so proud to be working on the frontline.

Gemma: I think people are appreciative of people who have continued to work through the pandemic because a lot of the country was furloughed or worked from home. We never saw that side of the pandemic because it was never an option for us. Patients would still be poorly and the medical world wasn’t going to stop. I was proud to be out there and doing my role even though I was putting myself at risk.

Rachel: You know that you’re going to work and being potentially affected by COVID, but you also know there are people out there that will need you. I think people appreciate more what we put ourselves through to look after others. I’m proud of my colleagues, especially those out on the road exposed to COVID more frequently.

How does it feel to be a female Paramedic in 2021? Has the industry changed since you started?

Georgina: I started working for the ambulance service in 2010 and I’ve seen a change where more women are working in the ambulance service, especially in more management roles. I think that Yorkshire Air Ambulance and Yorkshire Ambulance Service do a fantastic job of empowering females, giving us lots of opportunities and helping put things forward – which is great!

Rachel: There are a lot more women in the service since I started working as a Paramedic 14 years ago, there weren’t that many women working for the ambulance service back then. I think the interpretation of what a Paramedic is has changed. It’s not so much about the physical aspects of the role such as dealing with a road traffic collision anymore, the caring element is a lot more prevalent.

Gemma. I think in the past it was probably looked at as a male-orientated role or thought of. I’ve been in the service for 19 years now and it’s now a lot more 50:50, especially on the road. I think the makeup of staff is nicely balanced, I think appeals to more females now because they bring something different especially if you get a male and female crew in the aircraft – you tick every box, you can deal with so many different cases.  It’s nicely spread out and good teamwork when you get that mix. I work with Lisa quite often as a double female crew and sometimes it can be a surprise to patients when two female Paramedics turn up. But I’ve never considered it as anything different. I think people still expect to see a man jump out of a helicopter.

Who is your female inspiration?

Georgina: I would say, Jessica Ennis-Hill. I remember watching her at the Olympics and thinking that she is such a physically strong and mentally strong woman and I want to be like that. In recent years she has had children but still stays very true to herself and humble. I’m a Sheffield girl and she was a local girl just like me.

Gemma: It has to be my grandma, who has sadly passed away now but she was a very strong, independent woman. She was 90 when she died and she was very much the person that I would like to turn out like. She liked adventure and loved to travel the world and as she got older, she still went on holiday by herself. She was a super strong woman, who gave the best advice and she was proud of her family. She would have loved to hear about my new role working on the helicopters.

Rachel: My female inspiration is my mother-in-law who we sadly lost to cancer last year. She was an amazing woman who never let her diagnosis influence who she was or dictate how she lived. She fought to the very end and I was very lucky to have her in my life. I hope to show the same strength and determination in my life as she did.

Building bridges in the local community

Working at the heart of our communities: Angela Vyas, West Yorkshire Community Fundraiser speaks about her work for building bridges.

I love everything about working within local communities, the people you meet, the stories you hear and the heart-warming relationships that are built. The Yorkshire Air Ambulance is a service for all, for anyone who needs critical care regardless of age or background. West Yorkshire is an incredibly diverse and multicultural region and I have had the privilege of working alongside a number of community and faith groups across the region, however, I know there are still many more diverse communities that we would like to start conversations with and have recently been working hard to help bridge these gaps with several diverse community groups.

2020 was a turbulent and unsettling year for all, and although all face to face interaction ceased, I was still determined to develop an exciting and meaningful project to build bridges within our communities. I feel so lucky to have been able to work on such an inspiring project to help build bridges between various community groups, cultures, faiths and the YAA to work more closely together and gain a better understanding of each other.

We would like to open dialogues through community-wide workshops and volunteering initiatives to reach communities that we are not currently engaging with, through interactive group activities, suitable for all. It is a chance for us to celebrate diversity, encourage integration, help break down barriers, whilst increasing understanding and develop long-lasting partnerships that can benefit everyone in many ways.

The creative workshops will be delivered by the YAA team at community centres and groups across West Yorkshire to start with, once restrictions allow.  In time, the programme will be rolled out across the whole of Yorkshire. This is also a great opportunity for members of the community to work together, enjoy and develop new skills. Each activity session will last for two hours and be delivered over a 3-to-4-week period, on three different occasions over one year. Activities are based around, but not limited to, arts and crafts, recycling and using various types of paper. There will also be the opportunity to raise vital funds for both the group and YAA.  Benefits of the workshops include the opportunity to learn new things, build confidence, reduce stress and anxiety, and have fun whilst making new friends and increase skillset.

I have had a fabulous response from local representatives throughout the region. Sarbjit Kaur Hayre, from the Chapel town Gurdwara in Leeds, a valued member of our steering group, explained the programme perfectly; “It’s vital for charities and community groups to build these bridges, for both the charity and the group themselves. It is a two-way process, and any relationship is built on two-way communication. If a charitable organisation puts a handout and recognises you as a community and thanks you for what you might have contributed, it could lead to more involvement from neighbouring communities.”

Everyone at the YAA and across the region has their own unique experiences and skills to share and I am looking forward to adapting, learning, and developing life-long relationships that can help bring communities closer together.

Amarjit Singh, Yorkshire Air Ambulance Trustee said: “This is a fantastic initiative and something as a charity we are incredibly proud to be launching. Yorkshire Air Ambulance is a charity that provides life-saving emergency treatment for everyone, regardless of their age, gender or background. We are hoping that this project will lead to improved cross-community collaboration and engagement and that it will help us break down barriers and start all important communications with diverse groups across the region. We look forward to building long-lasting, mutually beneficial relationships within local communities that will play a key part in Yorkshire Air Ambulance for years to come.”

If you and your group are interested in taking part in our Building Bridges programme, please contact us through our General Enquires online form.

When would we dispatch our rapid response vehicles?

When dealing with the most serious major traumas in Yorkshire, time is of the essence and it is paramount that our Critical Care Team can reach our patients in the quickest way possible. Whilst our aircraft can travel up to 149mph and get to anywhere in Yorkshire within a 20-minute time frame, there are some instances where we are limited to, or it is more beneficial to take our rapid response vehicles.

Adverse weather conditions

Our priority is to treat all of our patients in the most efficient manner and also keep our crew and the public safe. Unfortunately, adverse weather conditions can be a health and safety hazard as they can drastically reduce visibility and come with a risk of not being able to take off or land safely. In these situations, our rapid response vehicles ensure that we’re able to get our crew to the scene of an incident on more occasions, and the specialist medical equipment and medicine we carry can make the patient more comfortable and give the patient a better chance of survival. Our Paramedics and Consultants all carry special analgesia and can perform complex roadside procedures that the crew of a land ambulance are unable to.

Aircraft Servicing

As our helicopters can fly up to 3,000ft above the region every single day they must be regularly maintained and in good shape so that they don’t pose a risk to our crew, our patients and the general public in the vicinity we are flying over, ensuring that they are available as often as possible and doing what they do best, getting our live-saving crew and equipment to where they are needed the most. Our helicopters have daily performance checks and are fully serviced annually, which means that at certain points in the year we are limited to one of our helicopters to cover the entirety of Yorkshire. Our rapid response vehicles bridge this gap and enable us to keep the disruption to our operations during these times at a minimum.

Nearby incidents

If an incident happens close to one of our two air bases, sometimes it is more efficient to send out the rapid response vehicle to assess the incident than it is to immediately dispatch our aircraft. Due pre-flight safety checks, it can take time to lift the aircraft. When our Paramedics arrive on the scene and have assessed the patient, a decision can then be made whether they need to be flown to a hospital and we will send out our helicopters.

At the beginning of a shift

Every morning the aircraft has to be fuelled and undergo safety checks before going online and becoming operational. If a call comes through before these safety checks are complete, we could send our rapid response vehicle to enable us to reach the patient as quickly as possible.

Solo Responding

On occasions, we have critical care paramedics, over and above the requirement of the roster, meaning that we may staff the RRV in addition to the aircraft. We often advocate the cars to head into areas of remote/difficult access, as well as inner cities or large areas of motorways to be able to provide an initial response to a critically injured patient.

Meet Dr Tim Moll

We caught up with Dr Tim Moll, one of our YAA consultants to learn about some of his incredible work outside of the Charity. When he’s not working for us, Tim is not only a Consultant Anaesthetist at Sheffield Northern General Hospital, he also has an exciting and varied career at the side of some of the UK’s fastest racetracks!

Motorsport Doctor

I have always loved fast cars and motorbikes and for the last 20 years, I’ve worked in motor racing as a hobby. My passion for riding powerful sportsbikes may seem a bit strange when as a YAA doctor as I frequently get called to life threatening car and motorcycle incidents. However, a life without motorbikes would be no life at all…besides, we have team members who enjoy climbing and caving – prehaps YAA doctors just tend to be adrenaline junkies!

Formula One

As one of the trackside medical team, I get to watch the race for free from the best seat in the house. The hours are long, but I love every minute of it. With advancements in safety, injuries are thankfully rare. In 20 years, the only medical thing I’ve had to do is give one of my packed lunch Mars Bars to a diabetic spectator who was suffering from low blood sugar. I’m always alert for the chance to meet my racing heroes. One of my best moments was when the great Fernado Alonso crashed his Ferrari into the barrier right in front of me – I still have a piece of the car as a souvenir.

The World Rally Championships

The World Rally Championships is strictly for masochists only. Who in their right mind would get up at 2am to be driven in a 4×4 in the middle of a cold, rainy, dark Welsh forest (with no phone signal), wait four hours for a series of cars to blast by showering you with mud and then do it all again for another three days! It’s certainly not for the pay – I usually make a loss on the working event (to my wife’s disappointment). In practice, it’s great fun and the camaraderie between the doctors and paramedics based at the stages is what makes it so great. After three sleepless nights, I began to wonder why I put myself through this hell. However, on the drive home, I’m already looking forward to next year.

MotoGP

As a doctor at the World Motorcycle Grand Prix, I tend to be based at the medical centre. I like this as I get to meet my motorcycling heroes (albeit they are often not at their best when I get to see them). Meeting the best racers in the world is an indescribable thrill for me! Last year, I had to fly one of my heroes by helicopter to the trauma centre for scans and a check up – he had concussion. The receiving hospital did not realise they were dealing with an international superstar.

His scans were fine and I recommneded that he went back to the circuit for a period of observation for a couple of hours before flying home. He politely declined, explaining that his private jet was parked only half an hour away, he’d rather fly back to Italy and do his observation there as it would be just as quick as returning to the circuit!

Cadwell Park

I am the Chief Medical Officer at the major UK racing circuit, Cadwell Park. I work there as a doctor and I am responsible for making sure the medical services are up to scratch. We mainly hold motorcycle races as the circuit is too narrow and twisty for the bigger cars. The race track is like a ribbon of tarmac running through green fields and woodland. Without two doctors being present – racing is not allowed to start. More stressful than the injuries we deal with is the ‘Sorry Tim, I’m ill and can’t make it tomorrow’ phone call from a race doctor colleague. Luckily, I have a very understanding wife – she used to work there too!

Football Crowd Doctor

My non racing pre-hospital hobby is as one of the crowd doctors for Sheffield United Football Club. I am responsible for the crowds, which can be around 20,000 spectators. Luckily, a team of excellent paramedics assess and filter out most of the illnesses  and injuries, calling me for only the most serious cases, meaning I get to watch most of the match.

The hardest thing in this role is remaining professionally neutral. As a lifelong Sheffield United fan, when we score my instincts are to jump in joy and celebrate. However, this is frowned  up. As is laughing with glee when the opposition misses a penalty or one of their players is sent off. If I do have to see a patient, I get radioed to attend the first aid room. I’ve lost count of the times I’ve been assessing the patient and I’ve heard a roar as a goal is scored. You just have to grit your teeth and remember you’re actually working there as a doctor and not attending as a fan.

 

Fundraising post lockdown

At the start of lockdown, I’ll admit I was apprehensive like a lot of us were.  I’d started my new job following 8 months maternity leave and was enjoying my new work/life balance.  We were all now been told to work from home, schools were closed and to only venture out for the essentials.  Coming from an office role, being on the computer for 8hrs a day was something I was used to but as a fundraiser this was unknown territory.

Like many of us, this meant that with a key worker husband, I was now working from home, full-time teacher to two school aged children and mum.  The charity has been immensely supportive in this time.  We have kept in touch through regular calls, zoom meetings and emails but nothing really beats seeing someone face to face.  After all, that is truly how relationships are made.

As lockdown is slowly being lifted, being able to get back out into the community and meet the donors we have missed so much is uplifting.  Don’t get me wrong, we have all used the time wisely at home, updating systems, implementing new procedures, keeping in touch with our donors and volunteers and being able to undertake online learning we would have otherwise not have had time for previously.   We have also been able to look into virtual fundraising and supporting our donors in other ways through regular contact and adapting our normal way of working to still carry out our fundraising tasks.

As a charity we offer talks to community groups and schools etc and when lockdown happened, a lot of these talks were postponed or cancelled.  We very quickly tried to solve this and started offering talks virtually through zoom.  I have been fortunate enough to host two of these talks to our donors which was very different to presenting in front of 20+ people but great as it meant we were still spreading the work of the charity and keeping busy.

As we now move back out into the community, we have very safe practices in place, risk assessments completed and clear direction as to what we are able to do as fundraisers whilst keeping our most vulnerable volunteers safe.

It has been a long 5 months being away from the team and I am very much looking forward to getting back to the life as fundraisers we love.

Fundraising memories and COVID-19

Throwback to August 2019, my first year as a fundraiser. We’re in the midst of our summer fundraising activities, up to our eyeballs in galas, village fetes, supermarket collections, festivals, farmers markets, agricultural shows, and the rest! It has been a hectic, busy and tiring summer, working long hot (and sometimes wet!) weekdays, evenings and most weekends. There is no 9 to 5 about this job! The fundraising team are nearing burnout, but they carry on and their hard work never wavers. I am in awe of the commitment of the team, the majority of whom are volunteers, giving up their time and enthusiasm for free. It is hard work but oh my goodness, so rewarding, and lots of fun! The people of Yorkshire are the friendliest you will meet. They share their stories, both happy and sad. They ask questions, they get involved with our stall games and their generosity never fails to astound me.

Fast forward to August 2020 and there’s been no setting up gazebos in wet muddy fields, no cheering on our supporters on their charity runs or bike rides, no stickering up tombola’s ready for the weekend’s village gala. Its soul destroying and unbelievably frustrating. It is what we do, what we love to do and to not be out and about fundraising make us feel pretty useless. But we keep on keeping on, we help out in our communities, delivering prescriptions and food parcels, we clap and cheer on our incredible NHS and key workers, we check in with our supporters, donors and volunteers, we juggle childcare and homeschooling with research projects, admin work and (lots of) zoom calls! We do what we can, when we can, and we find that we have never felt more like a team. And now, as we enter a new phase of getting back to some sort of hopeful normality, it’s an experience that we’ll never forget and one that will make us appreciate, even more so, the job that we do and more importantly, why we do it. And never ever will we take putting up that gazebo in a windy, muddy field for granted!

Community fundraising during the pandemic

The fundraising team are extremely excited to be preparing for our first proper North and East Yorkshire stall event this weekend at Oliver’s Mount in Scarborough. Our Community Fundraising events have been severely affected by the virus lockdown measures, which have hit us hard in the pocket with over £450,000 lost from regular and repeat events which we had booked into our calendar so far this year, which sadly did not go ahead.

Perhaps it’s understanding then that the teams have built up a head of steam for grass roots fundraising in what is left of the summer of 2020. Our fundraising equipment has been dusted down and wiped over, stacked into our branded vans and we are looking forward to setting up alongside our supporters at the famous Scarborough event to hopefully engage with our donors and the general public again, and boost our coffers with much needed donations. We will have our stall there, with a helmet kindly donated by Intogear of Hull, signed by the riders which we will be raffling.

It feels almost normal again, but it isn’t and we know that. Our passionate and totally committed teams have been briefed with Covid 19 safety regulations and have adapted our stall and equipment to keep our staff, volunteers and the general public as safe as possible. We are well aware that we could be operating like this for many months and maybe longer, but we are willing, we are ready and we are so looking forward to seeing you all again, so come along and support the event and our life saving charity!

Our favourite places to visit in Yorkshire

Yorkshire Day takes place on August 1st every year and it’s the perfect opportunity for us to shout about our favourite places to visit and why we enjoy working in the best county in the UK!

 

Jessica McDonnell – PR and Communications Officer

Favourite place: Langsett Reservoir

Langsett Reservoir is a picturesque scenic walk, perfect for dogs and families. It is lovely being surrounded by wildlife and the forest and it’s a great place to escape to if you’re looking for some peace and quiet.

 

 

 

Helen Callear – Director of Fundraising (North and East)

Favourite Place: Runswick Bay

One of my favourite places is Runswick Bay because it is so stunning, on a gorgeous day it’s hard to beat for your seaside fix. It is a bit of a long and steep walk down the hill, but it’s so worth it!

 

 

Owen McTeggart – Chief Pilot

Favourite Place: My favourite place is York

My favourite place is York and itt’s cathedral, city walls, museums and parks. It is also great for shopping and has lots of fantastic pubs, cafes and restaurants.

 

 

Dr Chris Srinivasan – YAA Consultant

Favourite Place: Kiplingcotes in East Yorkshire

My favourite past time is cycling near Kiplingcotes in East Yorkshire, with the rolling hills, livestock in the fields and the sun on my back.

 

 

 

Clare Deacon – North Yorkshire Community Fundraiser

Favourite Place: Barden and Bolton Abbey

Barden and Bolton Abbey are not just my favourite places in Yorkshire, but perhaps the world. I’ve had many special family times at these places – picnics, skimming stones, paddling and just being together.

 

 

 

 

Kevin Hutchinson – East Yorkshire Community Fundraiser

Favourite Place: Ryedale

One of my favourite places is Ryedale in the heart of North Yorkshire. It’s an area I grew up in and have lots of happy memories.

 

 

Neale Jacobs – Director of Operations

Favourite Place: The Piece Hall in Halifax

The Piece Hall in Halifax is a real gem, with some great independent shops and places to eat.

 

Musings from our Fundraising Director (North and East), Helen Callear

Today we’ve been viewing first drafts of new videos which we recently had made of our crews in action. The content is to refresh our current suite of videos and for our new sponsored promotional vehicles which are nearly ready to roll. I am again, as always blown away by the skill and commitment of the crew. Their professionalism in the face of so much stress, sometimes horror, and nowadays, also risk, is difficult to grasp for someone like me. Every day our doctors, paramedics and pilots face life changing situations in circumstances sometimes outside of their control, and yet they remain calm and focussed and people end up owing their lives to that courage under pressure.

It’s a far cry from talks, presentations, spreadsheets, gazebos and bucket collections. But as fundraisers, that is what we do and we gape in awe at the bravery of the crew-and sell some more key rings. Fundraisers know that their job is to get their heads down and follow the money. We know that we are not at the sharp end. We are fully aware that we are not for the TV screens or the limelight. We work in small groups, engaging with our generous donors with their own individual stories, with volunteers who give their time so freely and represent us so passionately. We feel proud to be part of the fabulous team that is the Yorkshire Air Ambulance and humbled by the small significance of our role, as a small facilitating cog in the big wheel which does such important life-saving work.

Then the day came when one of our paramedics said to me, when we were having such a conversation about what valuable and life extending work they do, that the crew would not be able to do anything if it were not for the fundraising team. I laughed a bit, awkwardly at the joke, but it stopped me in my tracks and did occur to me that actually it’s the partnership which is the key. The donors make it possible for the air ambulance to operate, the fundraisers and volunteers provide the conduit to this small quiet miracle and it is this hand to hand chain of events which makes such crucial work possible. It helped me to foster a kind of pride of my own team, at the strength of the colleagues we have in the role of income generation, and it makes the early starts, the long days, the chilblains and the brainstorming zoom meetings all worth it to make these two polar opposites of the service attract and come together with such miraculous results.

Steve Waudby’s last flight for the YAA

Happy 60th Birthday to our pilot Steve. Waudby. As Steve turns 60 this week unfortunately he is no longer able to fly our helicopters due to UK flying legislation.

Steve’s passion for flying started at a mere age of 13, when he joined the Air Training Corps (air cadets).  He went solo in a glider at age 15, became a gliding instructor at age 16, and at age 20 won a Royal Air Force flying scholarship, where he obtained his Private Pilot’s license.

He joined the RAF in 1983 and worked his way up to Squadron Leader, qualifying as a flying instructor and later becoming the senior helicopter instructional standards examiner.  Throughout his 22 years of service, he has flown all over the world including Northern Ireland, Bosnia, Bangladesh and Hong Kong.

Steve has flown periodically for the Yorkshire Air Ambulance over the last eight years in a freelance capacity, returning full time in August 2018.

According to military tradition, pilots are not supposed to know the exact date of their last flight. Therefore Chief Pilot Owen McTeggart organised a special one off call so that the crew could celebrate Steve’s momentous occasion in style.

Owen McTeggart, YAA Chief Pilot said: “In the military, we used to actively avoid letting a pilot have ‘a last flight’, or at least letting them know it was the last flight, until they had landed.”

On Friday afternoon the plan was to dispatch Steve and the crew to an unknown mission and then promptly ‘stand them down’ and turn the helicopter back to base to be greeted by a few members of the Senior Management Team including the charity’s chairman Peter Sunderland, for a ‘socially distance’ thank you for his many years of duty

However! No plan is fool proof. And almost exactly at the same time we planned to send Steve away on his fictional task, a real task came into the Airdesk, with Steve and the rest of Helimed 98 dashing off to ‘save a life’. As with all things in HEMS, no one knows how long the task will take and Peter with the rest of the senior management team had to leave due to other commitment and arranged to meet up with Steve at a later date. Steve still got his traditional soaking with sparkling wine (non-alcoholic of course) as Paramedic Kit von Mickwitz dashed across to the supermarket while the rest of the crew prepared the aircraft for the return to base.

Steve also had something else to celebrate upon returning to base. On this flight, Steve achieved his 8,760 hours of flying, which equates to a year in the air, a very big milestone for pilots.

Thankfully we’re not saying goodbye to Steve, we are happy to report that he will continue working for the YAA as our Director of Aviation.

Thank you for your many hours of duty Steve and here’s to many more hours supporting our wonderful charity on the ground!

Behind the scenes of Helicopter ER

Helicopter ER is now in its fifth series, providing an insight into the vital work of the YAA and accompanying the crew on all of our life-saving missions. Keeping the camera rolling on board the air ambulance is York based Production Company, Air TV.

We caught up with Holly Pywell, Production Manager at Air TV to see what it’s like working behind the scenes on our hit TV show.

What training do you need to have to accompany our aircrew?

Anyone who films on board the air ambulance has to undergo the same aviation training as the HEMS paramedics to become a Technical Crew Member (TCM). Technical Crew Members are trained to refuel and operate navigational systems on board the aircraft so that if all the crew are required to deal with a medical emergency, our camera operators can jump in the front left hand seat and assist the pilot. All aircrew camera operators are subject to a regular line check with the pilot to refresh our knowledge, much like the paramedics on board.

How do you get consent to film patients at the scene of an incident?

As soon as we arrive on scene, and if it’s appropriate (dependent on what condition the patient is in) we will try to let the patient know what we are doing and ask them if it’s okay to continue filming. We will then record their name and contact details, often speaking to any relatives or friends who are on scene. Weeks later when the patients are hopefully feeling better, we will contact them again and arrange to visit them to talk about the programme and ask for their written and fully informed consent to feature on the show. Depending on how fit the patient is and whether they are emotionally capable of making the decision, it can sometimes be a number of years until the incident is on TV.

What do you have to consider when filming an incident?

We need to consider how different people may interpret the footage and how distressing a particular incident may be for the patient, their families and our viewers. We don’t want to upset any of the patients, and it’s vital our filming doesn’t hinder or delay the work of the air ambulance crew in any way. We are very aware that the work of the doctors, paramedics and pilots is far more important than a television show.

What are the hardest incidents to film?

The hardest incidents will depend on who’s filming and how they can relate to the incident. They are often harder if you can relate to being in that situation. For example, if you have children of your own and you’re filming an incident involving a child. If we got upset by every job we to go to, same as a Paramedic, we wouldn’t be able to do our jobs.  When we attend particularly upsetting incidents, we debrief with the crew and we talk about it.  It’s important to recognise when something has affected you. I’m the mental health first aider at Air TV and we are also trained in dealing with trauma.

Are the majority of people happy to be filmed?

The majority of people we film are happy to appear on the TV show. Usually if they don’t want to be filmed we are told on the day. Most people see it as a great way of supporting the Charity – they know their story can contribute to helping the YAA publicise just how important the work they do is.

How much work goes into a patient’s story?

There are so many hours that go into creating just one patient story and making sure that the patient is happy with the final product. From the day we film the incident, there will be lots of hours talking to the patient, meeting the patient and checking to see if they are happy for the clip to be featured. Once they give consent, the footage goes into the initial editing phase, then the online edit and then through to compliance checking. During the compliance process, we will go through every frame, watching each patient’s clip several times and taking their feedback on board. The patient will always be at the forefront of our minds throughout the editing process, and we always put their thoughts and feelings first.

What’s the best bit about working at Air TV?

I love flying in the helicopters. When I was sixteen Helicopter Heroes (the programme before Helicopter ER) was my favourite programme and I would tune into the BBC at 9.15am to watch it. When Air TV found me through work experience, I was so happy to be working on one of my favourite programmes.

It’s also great to be working on a show that has a real benefit in raising the profile of air ambulance charities in the UK and in turn helps to keep them flying.

For me, it’s a dream come true to be flying with some of the best doctors and paramedics in the UK.

Helicopter ER is on Channel Really at 9PM every Monday, to catch up on any missed episodes please visit: https://www.discoveryplus.com/gb/show/helicopter-er