Join Our Mission to Help Save Lives – Receptionist – Voluntary
Location: Nostell Air Support Unit, Doncaster Road, Foulby, WF4 1QA
Hours: 09.00-17.00hrs, Monday to Friday, flexible rota
Reports to: Office & Admin Manager.
Salary: This is a voluntary role
Do you want to feel as though you are helping to save lives every day? When volunteering for YAA as a Receptionist, that is exactly what you will be doing!
At Yorkshire Air Ambulance (YAA), our helicopters are ready to respond to emergencies across Yorkshire – thanks to the generosity of the public and the dedication of our team.
About the Role
We’re looking for a number of volunteers to provide a friendly welcome to visitors when they arrive at our airbase. You will make sure our supporters and visitors have a wonderful and memorable experience when they visit. This role is essential in helping us maintain smooth day-to-day operations, ensuring our lifesaving service continues to run efficiently.
Your role will include welcoming our wide range of visitors to the airbase – this may be ex-patients, corporate sponsors, employees (varying from support staff to pilots and clinical staff), and our wide range of contractors, setting up and tidying meeting rooms and general administration duties. There are some days full of visits and meetings. Other days might be quieter, in which case you would be helping the team with admin tasks. Full training will be given. You need to be confident, be good at multitasking, and be a friendly face when people walk through our doors.
What You’ll Do
Key Responsibilities
- Answering the intercom to all visitors, monitoring the security gate and signing them in to the building.
- Showing visitors where they need to go.
- Keeping the meeting rooms tidy and presentable.
- Being the face of YAA and ensuring visitors have a great experience.
- Keeping a log of the keys signed in and out.
- Other reasonable administration and fundraising duties as requested eg. counting cash, sending letters, making calls to donors etc.
What We’re Looking For
Skills & Experience
Essential
- An interest in the Yorkshire Air Ambulance Charity and the work we do.
- A polite and friendly demeanour to communicate with the public.
- Enthusiastic and a proactive attitude.
- Basic IT skills (training can be provided).
- Comfortable with cash handling.
Desirable
- Previous customer service facing experience or reception duties.
What We Offer
- A friendly, supportive environment.
- Training for all tasks.
- Opportunity to gain valuable experience within a professional team.
- The chance to support a vital charity delivering critical emergency care across Yorkshire.
- Reasonable expenses paid within a certain mile radius, to be discussed on application.
Receptionist – Voluntary
How To Apply
To apply for this position:
✓ Provide a CV and covering letter stating how your experience, knowledge, abilities and
skills match the job requirements along with why you are applying. Send this through to Louise Shorrock, Office and Administration Manager, l.shorrock@yaa.org.uk
GDPR & our Recruitment Privacy Statement:
The Yorkshire Air Ambulance complies by law with the Data Protection Act 2018 and the EU General Data Protection Regulation. Please read our Recruitment Privacy Statement. This advises you of how the Charity collects and processes your personal data. The Privacy Statement also declares how the Charity will comply with GDPR and the Data Protection Act 2018. Please ensure you download and read the Statement before submitting your application for employment.