Join Our Mission to Help Save Lives – Database Implementation Project Manager – FTC 9 months

Location: Hybrid working from our HQ in Elland

Hours: Part-time, 22.5 hours per week

Contract: 9-month fixed term

Salary: £36,645 – £44,772 pro rata

Closing Date: Tuesday, 22nd July 2025 at 5 pm

About the Role

This is an exciting new role to support the Charity as we migrate to a new fundraising CRM system (database). The successful candidate will manage this project to ensure we make the most of this important investment, bring the project in on budget and on time, provide technical expertise, and be the point of contact with our charity team, the vendor and implementation partner as we navigate to a go-live point.

If you would like to be part of this high-profile, successful regional Charity and think that your skills and experience fit the bill for this exciting rose…we look forward to hearing from you!

This role will be responsible for the planning, preparation and deployment of YAA’s new fundraising CRM and its associated business processes. You will work collaboratively with YAA’s internal project stakeholders, an implementing partner, the system vendor and play a key role in establishing an agile approach to project delivery.

What You’ll Do

• Project Management accountability for the YAA CRM Project, ensuring successful, on-time and on-budget delivery
• Establish and manage a realistic and committed plan for the project, taking into consideration business deadlines, dependencies, resources, and costs, monitoring work plan activities and support team members in delivering their project elements
• Work successfully with the implementation partner, vendors and any 3rd party systems to deliver the CRM solution to a go-live point and then project sign-off
• Vendor management, including the critical assessment of their proposed timelines, agreeing work sprints, and escalate issues where appropriate
• Provide regular status reports on plan, finances, resources, risks and issues to the Project Sponsors
• Proactively identify and manage project risks and issues, driving actions to mitigate or resolve
• Cleanse data ahead of migration in line with agreed data principles
• Write text scripts, oversee user testing, and work with the vendor/implementation partners to fix issues
• Oversee any customisation requirements for the new system
• Scope out new processes and workflows
• Roll out a training programme to Super Users

What We’re Looking For

Essential:

• Previous experience of delivering a fundraising CRM database implementation project, including data cleansing and migrations, ideally in a third sector environment
• Extensive track record of successfully managing projects and programmes with accountability for both technology configuration and deployment, integration, business process, change and infrastructure activities
• Proven ability to deliver projects on time/on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance
• Ability to resolve issues swiftly and decisively whilst safeguarding standards and procedures
• Strong team leadership with the ability to motivate and mobilise individuals outside their reporting line
• Strong business requirements collection and scoping, and process/workflow analysis
• Excellent communication skills (written & oral English), including the ability to communicate and present to all levels of the organisation
• Able to demonstrate instances of initiatives that have delivered organisational benefits
• Advanced analytical and problem-solving skills, with a high attention to detail
• Ability to effectively prioritise work and agree and communicate priorities within the team
• Demonstrates a strong work ethic and is able to take the initiative and ownership to deliver value to the Charity

Desirable:

• Project delivery experience relating to charity-specific CRMs
• Non-profit sector knowledge/experience
• Proven experience of using and leading change management activities including stakeholder management and engagement

What We Offer:

• Starting salary between £34,645 and £44,772 pro rate
• 9-month fixed-term contract.
• 25 days paid holiday per annum plus statutory Bank Holidays (pro-rata).
• Work Life/Family Balance – a commitment to helping you achieve a work life balance, including flexible working opportunities (role dependent), enhanced family leave packages, including maternity, paternity and adoption/surrogacy.
• Regular team building and away days with a calendar of events and social activities.
• Commitment to training and personal development for all staff, including access to short online training sessions.
• Contributory pension scheme (contributions matched by the Charity up to 8% and annual pensions advice).
• Life assurance plus access to an Employee Assistance Programme covering Financial, Mental and Physical Wellbeing.
• You will be provided with: Uniform, laptop and other items required for you to perform your role effectively.

You can download the full job information pack below.

How to Apply

To apply for this position via our website:

• Complete the form below
• Provide a CV and covering letter stating how your experience, knowledge, abilities and skills match the job requirements along with why you are applying.
• Complete the optional Equal Opportunities Monitoring Form (available to download below).

For other recruitment queries, please contact recruitment@yaa.org.uk

The closing date for this vacancy is Tuesday, 22nd July 2025 at 5 pm

Interviews will take place in the week commencing Monday 28th July 2025

If you wish to discuss the job role in more detail, please contact Katie Roberts, Director of Relationship Fundraising on 07425 239368

Other things to note:

We reserve the right to close the vacancy early if required and would encourage applicants to send in their applications as soon as possible rather than waiting for the closing date.

We encourage applications from all backgrounds and groups – we value equality, diversity and inclusion in all our employment practices, including recruitment, selection and induction. If you require any documents in another format or adjustments to any part of the recruitment & selection process, please do let us know.

The use of AI (Artificial Intelligence) is monitored.

GDPR & our Recruitment Privacy Statement:

The Yorkshire Air Ambulance complies by law with the Data Protection Act 2018 and the EU General Data Protection Regulation.  Please read our Recruitment Privacy Statement.  This advises you of how the Charity collects and processes your personal data.  The Privacy Statement also declares how the Charity will comply with GDPR and the Data Protection Act 2018.  Please ensure you download and read the Statement before submitting your application for employment.